Short answers to the questions buyers ask most. Each answer matches our policy pages.
Frequently asked questions
How do I get the price?
Prices are not shown. Tap the WhatsApp button on any product page and send the model, quantity and city. We reply with a quote.
How fast do you reply on WhatsApp?
We usually reply within 4 hours. Often it is faster.
How long does delivery take?
We confirm delivery time once you confirm your order. It depends on the item, stock and your city.
Do you deliver across Pakistan?
Yes. We confirm the method and charges for your city with each quote.
Do you sell to hospitals and clinics?
Yes. We also supply labs, pharmacies, colleges and families.
Can I buy in bulk?
Yes. Send the items and quantities. We reply with one quote.
Is the equipment new or refurbished?
It depends on the product. We state the condition in your quote.
Is there a warranty?
A warranty applies when the quote names it. See the Warranty Terms page.
Can I return an item?
New, unused items in original packaging may be returned within the window we confirm on WhatsApp. See the Return and Refund Policy page. Sterile and opened single-use items cannot.
Is installation included?
Only if the quote says so.
Do you give medical advice?
No. Ask a doctor about your condition. We help you find the right product.